Suzi Archer, Author at Huler

Happy employees, happy customers: Aligning employee and customer experience

Employee Experience11 June 202451Views 0Likes 0Comments

Customer experience (CX) has been a core strategic focus of organisations, particularly consumer-facing ones, for decades now. But the concept of employee experience (EX), although becoming something of a trending topic in HR circles in recent years, has traditionally lagged behind. This in many ways is shortsighted of leaders as there is no getting away…

Happy Employees, Happy Customers: How Employee Experience Impacts your Brand (and Sales)

Culture, Employee Engagement, Employee Experience, HR25 March 202436Views 0Likes 0Comments

A strong brand is no longer just about catchy slogans and clever marketing campaigns. It’s about the entire experience a customer has with your company, from the moment they interact with your product or service to their ongoing relationship with your brand. But many businesses tend to overlook the crucial role employees play…

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The Power of Thanks: How to create a culture of recognition in the workplace

Employee Recognition, Employee Retention20 March 202426Views 0Likes 0Comments

Feeling valued is a basic human need. That need doesn’t just magically disappear when we clock in for work. In fact, stud ies show that recognition in the workplace is a major contributing factor in employee satisfaction, productivity and even retention ; (79%) of employees who feel…

The true cost of a fragmented recruitment experience (and how to fix it)

HR, Onboarding, Recruitment28 February 202418Views 0Likes 0Comments

A clunky recruitment process is costly. Building a consumer-grade experience will bring huge benefits, including personalising the experience, centralising resources for easy access, and helping you elevate your employer brand at every touchpoint.

The Employee Experience Trends to Watch Out for in 2024

Employee Engagement, Employee Experience, HR, Learning and Development29 January 202418Views 0Likes 0Comments

Customer service nightmares? Unhappy employees might be the culprit. Dive into the HR trends that will be transforming businesses in 2024.

How to Build an Employer Brand that Attracts Top Talent

Onboarding21 December 202316Views 0Likes 0Comments

Your employer brand plays a crucial role in ensuring your attract talent that are the right fit for your culture. Poor hires are costly, so your employer brand needs to reflect exactly who you are. This blog provides practical tips for success.

Woman smiling at a laptop with a series of Inspiring Workplaces Logos

How to build an inspiring workplace

Employee Engagement, Employee Experience30 October 202313Views 0Likes 0Comments

Key Insights from The Workplace Inspirathon '23 If you looked back a few years, the workplace was predominantly a place for optimal productivity and not much else. Now, however, workplaces are starting to realize the benefits of creating people-first workplaces, and how they can inspire, motivate and retain employees. It's no longer about creating a production chain…

6 HR Trends That Could Takeover the Workplace

HR5 June 202317Views 0Likes 0Comments

Employee engagement is a big challenge for people leaders right now, and when it comes to supporting and engaging your employees, there isn't a one-size-fits-all approach. In order to identify new opportunities to improve the employee experience and boost engagement, it's important people teams stay up-to-date with the latest trends. To help, we've summarised the top 6…

The true cost of employee burnout and how to prevent it

Mental Health17 May 20238Views 0Likes 0Comments

When it comes to employee burnout, we believe prevention is better than cure. Research shows that more than 10 million workers in the UK have called in sick due to burnout, with 2 in 5 admitting it was due to exhaustion, depression, feeling unmotivated and/or overwhelm. Not only does burnout…

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Unleash 2023 recap: why culture is key for the future of work

HR11 May 202314Views 0Likes 0Comments

Huler recently attended Unleash America, one of the largest international HR conferences and expos available for leaders in the industry. Read on for our key insights from the event…

What’s the future of employee experience?

Employee Engagement, Employee Experience21 April 202315Views 0Likes 0Comments

How your employees work has changed. For good. We mean that – employees are recognising what good work-life balance looks like, and reacting to it. They will stay, and put in extra effort, if you recognise what they want from their employee experience. ¹ Or not, if you don’t. In the face of the long-term…

Huler welcomes new Non-Executive Director

News21 April 202313Views 0Likes 0Comments

We’re pleased to announce the appointment of Alex Farrall as a non-executive director. Alex joins our Board of Directors following our successful £2m raise in December last year led by Mercia Asset Management. Alex is a serial entrepreneur in the HR tech and work tech sector. She was one of the first people to shape the industry,…

Suzi Archer

Happy employees, happy customers: Aligning employee and customer experience

Happy Employees, Happy Customers: How Employee Experience Impacts your Brand (and Sales)

The Power of Thanks: How to create a culture of recognition in the workplace

The true cost of a fragmented recruitment experience (and how to fix it)

The Employee Experience Trends to Watch Out for in 2024

How to Build an Employer Brand that Attracts Top Talent

How to build an inspiring workplace

6 HR Trends That Could Takeover the Workplace

The true cost of employee burnout and how to prevent it

Unleash 2023 recap: why culture is key for the future of work

What’s the future of employee experience?

Huler welcomes new Non-Executive Director

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