Technology has significantly changed how, when, and where we work. In 2020, it enabled many businesses to not just survive, but thrive during a global pandemic that made face to face contact nearly impossible. Beyond Covid, technology has also liberated many knowledge workers from their desks and made effective collaboration in remote environments a reality.
As…
Yet another year has flown by. And in those 365 days a lot has happened. Especially in the world of work. While in 2020, remote working was the keyword of the hour, this year has looked a little different. Flexible working, the Great Resignation, workplace wellbeing, and diversity and inclusion have been strong talking points…
A rise in remote working, and the growing popularity of hybrid work models, has thrown up more than a few challenges when it comes to communication, collaboration, productivity and the preservation of workplace culture. It’s fair to say that with so much going on in the world of work right now, it’s very difficult to…
The customer experience has been a primary focus for organisations for pretty much forever. Which makes sense because, if you’re a business with no customers then it’s likely you won’t last very long. Money makes the world go around after all, and your customers are the people with the money...so of course you want to…
You’ve invested in new tech, sent round the doughnuts and painstakingly organised the Friday pub quiz. But something is still missing! Yes, your team seems happy but...not all that motivated or interested in what’s happening in your business. Why is that?
Employee engagement could be the missing link!
Why Employee Engagement Is Important
Employee engagement…
Employee engagement has very recently become a HR buzzword we can’t stop talking about. Why? Well, a boatload of research has shown that high levels of employee engagement leads to tangible results for businesses. But there’s something else too. A whopping 66% of employees the world over are disengaged. Worse still, here in the UK…
Amazingly, digital employee experience platforms are a relatively new concept. While employee engagement platforms have been popular for quite a few years now, the notion of an employee experience platform was really first explored in 2019 by Josh Bersin.
But what exactly is an employee experience platform? And how is it different from the employee engagement…
The employee experience is the journey an employee takes from recruitment to exit interview. It starts the moment someone sees a job advert and and continues until their last day in the business.
While the length of each digital employee experience will vary, by and large the touchpoints within the journey are the same or similar.…
Employee experience is a hot topic of late. And rightly so! After all, employees form the beating heart of any and all organisations. Why on earth wouldn’t we want to spend more time making sure they get the best experience?
Many HR departments are looking to improve the digital employee experience for better engagement and…
Millennials in the workplace are a hot topic right now. These individuals, born between 1981 and 1996, are thought to be the most powerful generation for companies around the world at the moment, and in 2016 they became the largest generation in the US labour force , and it was predicted that they would represent 50%…