A strong brand is no longer just about catchy slogans and clever marketing campaigns. It’s about the entire experience a customer has with your company, from the moment they interact with your product or service to their ongoing relationship with your brand.
But many businesses tend to overlook the crucial role employees play…
Your sales team is busy. Between prospecting, qualifying leads and closing deals, they barely have time to breathe, let alone hunt for the right sales collateral or training material scattered across different platforms and folders. This fragmented approach to sales enablement, where content, tools and resources are siloed, is a recipe for lost productivity, discouragement…
Customer service nightmares? Unhappy employees might be the culprit. Dive into the HR trends that will be transforming businesses in 2024.
Drowning in disjointed learning? Save your employees with these game-changing digital learning tools. Boost engagement, knowledge retention and growth through personalised pathways, real-time feedback and data-driven insight.
Raise your hand if you're drowning in a sea of emails, Slack messages, project updates, news alerts, and social media notifications. My guess is it’s up, right?
According to Forrester, 42% of us spend 30 minutes of our day just trying to find the info we need. That's like, half a Netflix episode gone before you…
Low engagement and morale within you sales teams can be incredibly costly. This blog provides tips to catch it and intervene before it’s too late.
Low engagement and morale within you sales teams can be incredibly costly. This blog provides tips to catch it and intervene before it’s too late.
Change management is tough, but it can be made simpler with the help of an Employee Experience Platform to streamline communications, centralise resources, integrate with new technology, increase adoption, build community and boost the overall experience during a difficult change process.
A great Employee Experience (EX) is a pretty powerful way to boost overall engagement.
In fact, when done right employee experience will:
Reduce turnover rates
Boost job satisfaction
Increase productivity
Fuel overall business success
To create a successful experience though, you first need to measure the impact of your existing one. Doing so…
Key Insights from The Workplace Inspirathon '23
If you looked back a few years, the workplace was predominantly a place for optimal productivity and not much else.
Now, however, workplaces are starting to realize the benefits of creating people-first workplaces, and how they can inspire, motivate and retain employees.
It's no longer about creating a production chain…
In the fast-evolving world of finance, staying ahead isn’t just about numbers; it’s about communication.
Banking and financial institutions are some of the largest and most complex organisations, and internal communications has always played an important role.
But historically, the banking and finance sector has been known for its rather conservative approach when it comes to tech.
Outdated…
When it comes to consumer experience, personalization is a top priority for many organizations.
Take Netflix for example, who have become masters at personalized recommendations for films and TV shows that keeps their customers engaged, or even Spotify and their newly released personal 'DJ'.
Whether you like it or not, personalization works. This is because it enhances…