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Happy Employees, Happy Customers: How Employee Experience Impacts your Brand (and Sales)

A strong brand is no longer just about catchy slogans and clever marketing campaigns. It’s about the entire experience a customer has with your company, from the moment they interact with your product or service to their ongoing relationship with your brand.    But many businesses tend to overlook the crucial role employees play…

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Why centralised sales enablement is the key to business success

Your sales team is busy. Between prospecting, qualifying leads and closing deals, they barely have time to breathe, let alone hunt for the right sales collateral or training material scattered across different platforms and folders. This fragmented approach to sales enablement, where content, tools and resources are siloed, is a recipe for lost productivity, discouragement…

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Conquering Information Overload in the Workplace: Your 8 Step Guide

Raise your hand if you're drowning in a sea of emails, Slack messages, project updates, news alerts, and social media notifications. My guess is it’s up, right? According to Forrester, 42% of us spend 30 minutes of our day just trying to find the info we need. That's like, half a Netflix episode gone before you…

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People working in an office.

How to navigate change management with the help of an Employee Experience Platform (EXP)

Change management is tough, but it can be made simpler with the help of an Employee Experience Platform to streamline communications, centralise resources, integrate with new technology, increase adoption, build community and boost the overall experience during a difficult change process.

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Happiness Metrics: How to Effectively Measure your Employee Experience

A great Employee Experience (EX) is a pretty powerful way to boost overall engagement. In fact, when done right employee experience will: Reduce turnover rates Boost job satisfaction Increase productivity Fuel overall business success To create a successful experience though, you first need to measure the impact of your existing one. Doing so…

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Internal communications within Banking and Finance is in need of a makeover

In the fast-evolving world of finance, staying ahead isn’t just about numbers; it’s about communication. Banking and financial institutions are some of the largest and most complex organisations, and internal communications has always played an important role. But historically, the banking and finance sector has been known for its rather conservative approach when it comes to tech. Outdated…

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Hyper-personalisation: The key to successful workplace tech adoption

When it comes to consumer experience, personalization is a top priority for many organizations. Take Netflix for example, who have become masters at personalized recommendations for films and TV shows that keeps their customers engaged, or even Spotify and their newly released personal 'DJ'. Whether you like it or not, personalization works. This is because it enhances…

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